How to File a Complaint

Complaint/Disciplinary Information and Procedure

Complaint Procedure

A complaint against a licensee may be made to the Appraisers Board on the official online complaint form. The complaining party is responsible for ensuring that all the necessary information is included on the form or attached thereto and uploaded along with the complaint.

Once the Board receives the complaint and jurisdiction is established, a thorough investigation is conducted to determine whether or not a license law violation may have occurred. After the investigation is completed, a report is presented to an Investigative Review Committee (IRC) which recommends a course of action. The IRC could recommend dismissal of the complaint, offer of a consent agreement, or hearing before the Appraisers Board members. Complainant will be notified in writing. The complainant should be prepared to testify in a hearing before the Board if a hearing is required and the matter has not been otherwise resolved.

Complaint/Disciplinary Information

The Board can take disciplinary action against a licensee only if there are facts which support a charge resulting in the finding of a violation(s) of the S.C. Real Estate Appraisers License Law and/or the National Uniform Standards of Professional Appraisal Practice (USPAP). The Board is not empowered to assist with the following type of complaints:

• Arbitration of diverse opinions of value by two different appraisers
• A disagreement over the value of the property between the property owner and the appraiser