Board of Landscape Architectural Examiners

Message To LLR Stakeholders About Regulatory Review Process

 

How to File a Complaint

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This is a list of summary of procedures for filing a complaint against a licensed Landscape Architect.

To file a complaint against a licensee, please complete the LLR Complaint form and mail/fax it to the address at the top of the form. In order to investigate the complaint, we must have your name, complete mailing address, and daytime telephone number, including area code. Please provide as much information as possible about the person against whom you are complaining (Respondent).

Please provide a detailed description of the way the licensed landscape architect has harmed you or has violated any provision of the Landscape Architectural Registration Law and Regulations:

A. Indicate the specific things that were done improperly/incompletely.

B. Indicate the dollar cost to you, if known.

C. Describe the evidence that is available and provide copies of design drawings, correspondence, invoices, or other written items to document the complaint.

D. Provide the name, address, and daytime telephone number of any witness who can provide testimony.

If you have a signed contract or letter of agreement with the landscape architect, please provide a copy.

If you are represented by legal counsel, please provide the name, firm, address, and telephone number of the attorney.

Disciplinary procedures are set forth in Section 40-28-110.

PLEASE NOTE: Filing a complaint with the Board does not always initiate disciplinary action against a licensee. A complaint gives our Investigative Unit information which will be evaluated so that a determination can be made as to the necessity of investigation. If an investigation is conducted, an Investigative Review Committee evaluates all investigative information and recommends whether or not disciplinary action is appropriate.

If the complaint concerns disputes over fees charged for services, this Board will not be able to resolve the matter. Contractual matters between the landscape architect and client are covered under civil law and generally do not fall within the jurisdiction of the Board of Landscape Architectural Examiners.

Download the complaint form. (pdf)

The S.C. Department of Labor, Licensing and Regulation is pleased to provide various publications in portable document format (PDF).
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