Frequently Asked Questions Regarding Compliance Issues

If I file a formal complaint, are there issues that the licensing board cannot address?

The Board cannot address contractual, monetary or cosmetic issues. The board will not address construction complaints if the structure is ten years or older. After this point, it becomes a civil matter.

How do I obtain a complaint form?

You may download the complaint form directly from the Internet, or call the Fax On Demand phone line at (888) 269-7646, to have Document #110 (pdf) faxed to your fax machine.

If an owner of a commercial/industrial plant is adding on or remodeling, can he use his own employees (i.e., maintenance staff) to do the work?

No, not if the work exceeds $5,000. If the plant owner has an employee and the employee has a commercial license, he could contract with the plant to do the work. The plant owner cannot tell him not to meet code to save money. He must obtain a building permit under his license and be responsible for all work performed. If the licensed employee wanted to hire plant employees or allow them to do the work to perform work that is covered under his license, he would have to supervise their work and be responsible for their work.